Thursday, 27 October 2011

Effective Listening Skills



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18 comments:

  1. Very informative presentations. Clearly English words are not pronounced in the same manner across the native English speaking countries. However, the presentations did bring clarity.

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  2. I think that the presentation made a lot of sense and it it give off a lot of valuable information that people should take into consideration.

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  3. Listeing is not simply sitting and hearing what is being said, but actually understanding what is said and even interecting with the speaker at times, whether it be verbal (small encouraging words or phrases) or non-verbal (smiles, nods) interactions.

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  4. Excellent information. I'm not so badly off, except perhaps for the neutralize option. Some people may feel uncomfortable with too much eye contact, though, so the skill is finding the midpoint between looking and staring.

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  5. Very informative; listening is not just hearing words spoken by another person, but actually looking at them and paying attention, inquiring about the situation, summarizing what they are saying, taking notes, encouraging and neutralizing.

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  6. These presentations are very informative. There is absolutely more to listening that just 'hearing'. Focusing on a spot just over the audience's head, usually works for me.

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  7. This presentation was very effective, i learnt alot just from the word listen.

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  8. Listening to me is always accompanied by some form of internalizing the information so that what he is saying rings true while adding more to what it entails. Useful information, that should be taken into consideration during the communication process.

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  9. The presentation was very effective and also informative.I learnt that there are different ways to understand the word listen and not just by hearing what another person has to say.

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  10. Quite an interesting topic, I would have never thought that true listening was such a complex process. This video has highlighted to me that I am a poor listener.

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  11. Interesting acronym. I especially agree with the meaning given to the letter N, I believe this is the first step to listening -a mind free as much as possible of bias, and open to receiving different information. As the presenter rightly said, the communicative act of listening builds relationships, since it is only when we are able to listen as much as we can talk does a relationship grow.

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  12. There are some very good points in this video. While all points are deemed as important, I actually think summarizing is the most important of them all. Simply because it ensures that the person who is receiving the message understands, in addition, the person giving the message knows that the receiver understands. It is similar to the “Killer Presentation Skills” video where the presenter gives the audience time to digest what is being said; only there is no uncertainty of whether or not there is miscommunication.
    Neutralizing is also a very good point, because most of the time depending on our views on a particular topic will determine how much emphasis we put into listening to what someone has to say. It is very important to be objective regardless of what our views are.

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  13. Not everyone listens well, I remember taking to someone on the phone the person kept saying yes, yeah, huh, which was all well and good; I finished talking and the yeah, huh continued. clearly not a good listener. It definitely builds relationships, cause you are sharing a piece of yourself with that person; also it shows your importance to an individual when they are paying attention to you.

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  14. Really interesting video for Listening. The acronym is interesting especially 'N' - Neutralising - Staying Objective and avoiding bias. Thinking about the content and sometimes not the delivery. To me that is the most important, taking time to be objective and avoiding bias and not writing the person of because of 'small minded' issues.

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  15. Held my interest was looking forward to more. Appreciated the way each letter was used to explain and reinforce good listening techniques.Most times we do not employ half of the techniques that were talked about and miss the most important message that one is trying to get accross.

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  16. At times I tend to tell people that I am listening but really, I'm just hearing. Listening is misunderstood because to be a good listener, one have to put their thoughts on hold and give that person your full attention without interruption which as in our culture is difficult. We love to interrupt and as we say "give our two cents."

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  17. This acronym for LISTEN was very cool. I learned that listening is a matter of respecting not necessarily agreeing with speakers. ENCOURAGE really stood out to me in the video because it boosts the ego of the speaker(s) and adds value to their presentation. If we encourage we LOOK and INQUIRE as we SUMMARIZE and TAKE NOTES. I think the biggest challenge is to NEUTRALISE. Often people are biased and not objective. They close their minds to topics, genders, tone of voices etc. instead of focusing on content and hearing people out. As individuals if we learn to respect others regardless, listening will be so easy and we will learn something from everyone.

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  18. I thought that this short presentation was brilliant and informative. The presenter was correct in saying that the act of listening is not just merely waiting for the next opportunity to speak again but it is much more than that.
    A problem that many persons have today (which I also am guilty of on occasion) is the lack of the ability to really pay attention for long periods of time. That was one of the reasons I thought that the presentation was a good one.
    Using the actual word LISTEN to demonstrate and list points for us to consider when we are listening was genius and all the points made were in my opinion relevant and necessary for a healthy dialogue. I especially liked the point made about being neutral. I can safely say that I have had problems with this in the past, as I sometimes tend to have strong opinions and thoughts if my own which sometimes may not be delivered in the best way.
    I have learned quite a bit, in a short space of time. I will work to implement these valid and helpful points in my everyday life.

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